Privacy Statement for LIQUID

By installing or using the LIQUID, you acknowledge, agree and consent that your Personal Information (as defined below) will be handled as described in this Privacy Statement.

The Paysmart Capital Limited (Collectively referred to as ‘LIQUID’, the ‘Company’, or ‘We’) will handle all user information concerned with the Company’s LIQUID service and all its related services (hereinafter referred to collectively as “LIQUID” or ‘Service’) in accordance with the following.

INFORMATION WE COLLECT FROM YOU

We are committed to protecting your privacy while providing you with the Service that serve you in a ‘need-to-know’ basis. The operation of these Services may require minimal collection and use of your personal information. What information The Company collects or receives from you depends on how you use the Service, which may include the following:

  1. NAME
  2. PHONE
  3. EMAIL
  4. ADDRESS
  5. PURCHASE ORDER AND RELATED INFORMATION
  6. WAREHOUSE USED
  7. PICK AND PACK NOTE AND RELATED INFORMATION
  8. LOGISTICS PROVIDERS USED
  9. DELIVERY NOTE AND RELATED INFORMATION
  10. GOODS RECEIPT AND RELATED INFORMATION
  11. INVOICE AND RELATED INFORMATION

or any other information which may be deemed personal information under applicable law. When you provide your Personal Information to the Company using LIQUID, The Company receives and stores this information in order to respond to your using needs and requests. You can choose not to provide your Personal Information, but then you might not be able to take advantage of all the features in LIQUID.

Information We Collect

We receive and store certain types of information whenever you interact with us. For example, upon your confirmation, LIQUID collects your transaction Information, such as the product delivery, warehouse location and delivery status. Though such information will typically be used in an aggregated way to improve our products and Services, some information we collect, may be used to offer you products and Services specifically based on your preferences and usage.

Device Information

The users’ device information (IP address, OS type, IMEI number, etc.) may be acquired at times. This information shall be used for the provision of a better service, as well as for identification purposes and prevention of any unauthorised/fraudulent practices which interfere with normal Service.

The Company may use the information we collect about you for any of the following purposes:

  • To better understand how users access and use our products and services, including LIQUID, on an aggregated and individualised basis, for the purposes of improving our products and services, and to respond to customer desires and preferences.
  • To improve our products and services by providing personalised experiences and recommendations, language and location customisation, personalised help and instructions, or other responses to your and other customers’ usage of our products and services.
  • To offer you content, services, and special offers.
  • To improve our products and services by providing language and location customisation, personalised help and instructions, or other responses to your and other customers’ usage of our products and services.

We may disclose limited information about you to our subsidiaries or affiliates. These parties may assist The Company with operating purpose only. In addition, we may use your personal email or instant message for the purpose of sending you messages. We will protect your privacy that not to use your personal data for third party marketing purposes. If you do not wish to provide your information, please terminate the usage of LIQUID.

Protection of The Company

The Company reserves the right to disclose your personal information when we believe such disclosure required to comply with the law, judicial proceeding, court order or other legal process; to enforce or apply the terms of the T&C; or protect the rights, property, or safety of The Company, our employees, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and criminal reduction purposes. This does not include selling, renting, sharing, or otherwise disclosing Personal Information from customers for commercial purposes in violation of this Privacy Policy.

RETENTION OF YOUR INFORMATION

We may retain any information collected from you for the period necessary to fulfil the purposes as outlined in this Policy Statement unless a longer retention period is required by applicable law.

SECURITY OF YOUR INFORMATION

We use a variety of security technologies and procedures to help protect your Personal Information from loss, misuse, unauthorised access, use, disclosure, alteration and destruction.

Any information we collect will be securely processed, stored and archived in databases and backups that could reside outside of your jurisdiction, including without limitation the Hong Kong Special Administration.
If you have any questions about the security of your information, please contact us at [email protected].

EXEMPTION OF LIABILITY

The Company, its Affiliates, employees, officers and agents shall not be liable for (i) any disclosure of your Personal Information as required by law or relevant governmental authority; (ii) any disclosure of your Personal Information as a result of your own actions or negligent acts (including without limitation the disclosure by you of your Personal Information to any websites, forums, or social networking sites); (iii) any consequence resulting from hackers, computer viruses or temporary closure of our services; or (v) any consequence resulting beyond The Company’s control.

In addition, all provisions of the T&C, including without limitation the limitation of liability and indemnification provisions shall also apply.

DATA ACCESS REQUEST

You have the right to check with our company whether our company has your personal data or access related information, or request to correct any inaccurate or changed information. You can ascertain our data-related policies and practices and to be informed of the type of personal data held by us. We are entitled to charge a reasonable fee in respect of any request for access to data. You should send a request for accessing or correction of data, or for reviewing the relevant policies. You should make a request to: LIQUID – Control and Compliance Team

Paysmart Capital Limied
E-mail: [email protected]

CONTACT US

If you have questions about the privacy aspects of our products or services, please contact [email protected]